Support

Whether you are just beginning to use Metrix in your organization or you are seeking for best-practices for designing a customization, the Metrix knowledge base is the source for the latest instructional materials. Here you will find materials targeted to the end-users as well as to the Metrix developer community. These resources include searchable documentation and instructional videos and are available to you at any time, and you are welcome to download any materials for later viewing. Here are our current support offerings:

Support

• Knowledge Base. Our wiki-based site featuring the latest tips, tricks, and documentation from the Metrix team.
• Standard Documentation. The guides and manuals included with Metrix.
• Instructional Videos. Screencasts show you how to get the most from Metrix, step by step.
• Mailing Lists. Keep informed and ask questions using our mailing lists.
• Known Issues. Having a problem with Metrix? We may have already addressed it.

Foundation Seminar

We provide a seminar that serves as an introduction to Metrix. Seminars may take place at FCNY or on the web.

Consulting

We provide consulting services for organizations implementing Metrix.