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All content with label troubleshooting.
Related Labels:
references, problem, remotedesktop, users, compact, adps, windows, admin, upgrading, adp, knownissues, network, server, import, mdac, installation, msde, importing, query, utilities, uninstall, v130, duplicates, tips
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Problem -- The Interactions Portal tab fields are displaying incorrectly
(Documentation for Metrix Users and Administrators)
you click the Interactions Portal tabs and see "#Name" value in the fields, it most likely can be resolved by modifying the Interactions Portal. See Setting Up the Interactions Portal docs: Setting Up the Interactions Portal for more information
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upgrading
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Compacting the Workstation Database
(Documentation for Metrix Users and Administrators)
you are experiencing inconsistencies with your database performance, it may help to use Access' builtin "Compact and Repair" utility. !compact.jpg thumbnail! # Open Access. # Click Tools on the menu bar and select Database Utilities > Compact and Repair databases. # Choose the database ...
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utilities, tips, compact
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Default password for new Metrix installations
(Documentation for Metrix Users and Administrators)
When Metrix installs SQL Server 2000 Desktop Edition (aka MSDE), the default password for the {{sa}} user name is {{admin}}. See also: Problem I changed my 'sa' password and forgot
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installation
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Problem -- Active X cannot create object error message
(Documentation for Metrix Users and Administrators)
Active X Error Problem: After installing the Metrix Server and running the configuration wizard, while on the screen where you specify the server on which to create the database (see image below) !serverconfigurationcreatedatabase.png thumbnail! a message appears telling the user something ...
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How to manually configure the Metrix Server files
(Documentation for Metrix Users and Administrators)
Introduction In order to have Metrix running, all three of the Metrix components Metrix.adp, interactsql.adp, reportsql.adp need to be connected to the correct data source. These are instructions for connecting the two Metrix Server files interactsql.adp and reportsql.adp to the correct database. Set the connection # Open ...
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server
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How to Manually Configure a Metrix Client
(Documentation for Metrix Users and Administrators)
Steps to configuring your METRIX clients Configuration is done by the configuration wizard when installing Metrix. If you receive a configuration error, please use these instructions. Set the connection # Open the metrix.adp file that shipped with the client installation using the shiftbypass technique ...
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Troubleshooting Issues for Users and Administrators
(Documentation for Metrix Users and Administrators)
Troubleshooting Issues for Users and Administrators If you are having an issue that isn't listed below, see the known issues http://metrix.fcny.org/support/knownissues/ section of the Metrix website for other know issues. See also: Troubleshooting Issues for Developers and Consultants ...
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users, admin
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Getting rid of duplicates in a query so that you can create a mailing list
(Documentation for Metrix Users and Administrators)
Introduction Communications functionality is included in Metrix version 1.5 and later. If you are running an older version and would like the communications functionality, upgrade http://metrix.fcny.org/ to version 1.5.1. It is not uncommon to encounter duplicate contact records when you are creating ...
Other labels:
query, duplicates
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Download Location of MDAC
(Documentation for Metrix Users and Administrators)
When installing METRIX, you may sometimes receive an error relating to a missing reference to the Microsoft Active X Data Objects library, aka the MDAC. To install the MDAC, download the file from: http://metrix.fcny.org/largefiles/downloads/mdacupgrade.exe
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mdac
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Known Issue - Import problems in some METRIX 1.3 clients
(Documentation for Metrix Users and Administrators)
you downloaded the METRIX 1.3 before March 29, 2006, you may have a problem importing external data into METRIX. This is due to a missing "reference" that METRIX needs to import the data. The error will occur after selecting a file to import. To resolve ...
Other labels:
knownissues, references, import, importing, v130
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